Showing posts with label Troubleshooting. Show all posts
Showing posts with label Troubleshooting. Show all posts

Monday, November 19, 2007

Really uninstalling Now Contact and Up to Date

I evaluated Now Up to Date and Now Contact for a customer a while back.  (my evaluation: a once-great product that has been eclipsed by webApps and is now surviving on locked-in users, tho since then they have announced NightHawk which might warrant another look) Ever since then I have had a contextual menu item in the Finder "Add to Now Up to Date" or something like that.

Searching for instances of "Now Up to Date" on my hard drive did not reveal where the contextual menu was applied.

Turns out that it is implemented in the GrabNGo.plugin

/Library/Contextual Menu Items/GrabNGo.plugin

Deleting this plugin has finally freed me from the contextual menu tyranny.  There were a couple of other contextual menu plugins for other software that I had evaluated -- Extensis Portfolio, iViewMedia Pro.  But at least they had names that gave some clue as to their purpose.

Who would guess that GrabNGo.plugin was part of Now Up To Date?

I've always been proud that MacOSX doesn't have the need for system Un-installers (a la "Add or Remove Programs" in Windows), but situations like these almost make your wish for one.




Messages in Apple Mail are grayed out not deleted

This one bothered and baffled me for a couple of days...

In Apple Mail messages that I attempted to delete were not removed from the inbox.  Instead they turned gray.  Same with messages marked as Spam, just grayed out.

I thought this was surely a data corruption of some sort and tried the usual maintenance tricks:

+ Reboot

+ Repair permissions

+ rebuilt Mail index (Mailbox > Rebuilt)

+ vacuumed the SQLite database in Terminal:

/usr/bin/sqlite3 ~/Library/Mail/Envelope\ Index vacuum


Still no joy. 

Turns out this is a "feature not a bug".

There is actually a way to turn this behavior on and off:

Mail: View > Show Deleted Messages

It is toggled by Command + L

I think that I must have tripped over the Command + L keystroke at some point and inadvertently activated this feature.  I am sure I will not be alone in being puzzled by the result!

It does appear that this feature was in 10.4 I just never noticed before...

Friday, November 16, 2007

Tweaking MacOSX Time Machine

I installed Leopard a couple of weeks ago and have been very pleased.  It finally fixed the problem I have been having with iSync.  That alone was worth the price of admission.

I wanted to dump Retrospect which i have been using happily for years and try out Time Machine.  My backup drive wasn't really big enough for Time Machine tho, so  I ordered a 750 GB drive from EagleBit and when it arrived I fired up Time Machine.

All I can say about Time Machine is wow.  Just amazing.  How could you make the dull task of backups any cooler than that?

My only gripe is that there is no interface for setting how often the time machine backups are initiated.  You are just stuck with Apple's setting of one hour.

In my Retrospect settings I just did one back up per day and recycled every 2 weeks.

When the Time Machine is running my computer is noticeably slower and noisier.

But I found a great solution on MacOSXhints:

Just edit 
System » Library » LaunchDaemons » com.apple.backupd-auto.plist

Just change the value of StartInterval from the default value of 3600 (seconds) to the value of your choice.  Mine is now 14400 so for me Time Machine runs every four hours.

If you open the Time Machine preference pane you still that it says "hourly backups" for the past 24 hours.  But if you look at the time of the next back up you'll see that it is four hours later than your last one.  Requires a restart I think.